Service Helpdesk & Technical Support Advanced Diploma
Winter Sale : Up to 98% Off | 15 in 1 Exclusive Bundle |PDF Certificate, Transcript, Student ID & Exam Included
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Summary
- Certificate of completion - Free
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
► First 10 Students will receive FREE Hardcopy Certificate (Title Course Only) ◄
24 Hour Flash Deal **15-in-1 Mega Bundle**
►►► Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **
Service Helpdesk & Technical Support training course is essential for any IT organization seeking to maximize efficiency and performance. This program is a critical investment that will pay dividends time and again. Not only does it help teams hone their technical skills, but it also encourages:
- Problem-solving Methodologies
- Communication Understanding &
- Customer Service Prowess.
Fostering these capabilities helps build more knowledgeable teams capable of troubleshooting even the most perplexing issues. From diagnosing hardware malfunctions to aiding customers with software inquiries, the holistic approach taught by Service Helpdesk & Technical Support training course empowers personnel to be proactive rather than reactive in all their endeavors.
In short, this educational program aims to create agile support professionals who can handle complex tasks with confidence and poise. It's an invaluable asset for any organization looking to get ahead of the competition—one whose efficacy has repeatedly been proven.
This Service Helpdesk & Technical Support Bundle consists of the following career-oriented courses:
- Course 01: IT Support Technician Training
- Course 02: Introduction to Computers and Internet for Beginners
- Course 03: Computer Operating System and Troubleshooting
- Course 04: Building Your Own Computer Course
- Course 05: Linux Security and Hardening
- Course 06: Bash Scripting, Linux and Shell Programming Masterclass
- Course 07: It: Ethical Hacking, IT Security and IT Cyber Attacking
- Course 08: Diploma in CompTIA A+
- Course 09: Internet of Things (IoT)
- Course 10: Computer Networks Security from Scratch to Advanced
- Course 11: Microsoft SQL Server Development for Everyone!
- Course 12: Data Protection (GDPR) Practitioner
- Course 13: Microsoft PowerPoint for Beginners
- Course 14: Microsoft Excel
- Course 15: Customer Service and Front Desk Training
The Service Helpdesk & Technical Support Bundle has been prepared by focusing largely on career readiness.
What you will discover are the following:
- Using business telephone techniques when making connections over the phone.
- Using active listening to manage intricate collars
- Internal organizational communication and phone-based problem-solving.
- Record keeping and filing system.
- Proficiency in business writing.
- Organized strategies.
- Communication skills.
- Customer Relationship Management: Effective Planning and Scheduling.
Why Choose Our Course?
- Step-by-step lessons
- One-to-one assistance from professionals if you need it
- Innovative exams to test your knowledge after the course
- 24/7 customer support should you encounter any hiccups
- Unlimited lifetime access to all 15 courses
- Digital Certificate, Transcript and student ID are all included in the price
Certification
Following your completion of the course materials, you will be able to take an assignment test to assess your knowledge. You will be able to grab the PDF certificates & transcripts for free after passing the test. Original Hard Copy certificates must be bought separately for an extra £8.
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Course media
Description
This Service Helpdesk & Technical Support Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments.
Course Curriculum
**IT Support Technician Training**
Section 01: How People Use Computers
- The Case for Computer Literacy
- Features Common to Every Computing Device
- Common General-Purpose Computing Devices
- Networks of Computing Devices
- Remotely-Accessed Computer Systems
- Specialized Computer Systems
- Specialty I/O Devices
Who is this course for?
This course is suitable for —
- Students
- Recent graduates
- Job Seekers
Requirements
There is no formal qualification needed for this Service Helpdesk & Technical Support course.
Career path
You will be able to achieve a lucrative career because this Service Helpdesk & Technical Support Bundle includes various courses as a bonus.Some of the options are:
- Customer Service
- Production Manager
- Call Center Operator
- Emergency Caretaker
- Office Executive
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Certificates
Certificate of completion
Digital certificate - Included
Reviews
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
